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Were You a Victim of the Zelle Bank Scam? Here's What to Do

Levin Law | 5.12.2023

Fraudulent Schemes Involving Zelle Are on the Rise

Recently, multiple lawsuits have been filed against Zelle and financial institutions such as Bank of America. It is alleged that Zelle is not a secure method for transferring money and is prone to fraud. Zelle is owned by seven of the largest banks in the world, each of which continues to assure customers that it is a safe app.

At Levin Law, P.A., we are investigating Zelle bank scam claims. Our attorneys have extensive experience holding financial institutions accountable for their negligence or wrongdoing. If you lost money due to an unauthorized Zelle transaction, you might be able to take legal action. Aggrieved customers are encouraged to contact Levin Law founder and managing partner Brian Levin at (305) 402-9050 or email to schedule a free consultation.

What to Do If You Were the Victim of a Zelle Bank Scam

If you lost money in a Zelle fraud scheme, you need to act quickly to protect your rights. It is important to keep a detailed record of anyone you talk to at the bank or law enforcement agency to ensure that your case is properly handled.

If there was an unauthorized transfer of money through Zelle, you should:

  • Contact your financial institution. The first thing you need to do if you notice that money has been taken out of your account that you did not authorize is to contact your bank. Let them know that you have been the victim of fraud and ask that they freeze your account to prevent further theft. While many customers have found little recourse through their banks after a Zelle scam, you should still ask them to reverse the transfer.
  • Contact an attorney. Depending on the circumstances of the case, you might be able to recover your money by taking legal action. Currently, there is a class action lawsuit filed that alleges financial institutions failed to warn customers of the risk of fraud associated with using the money transfer app.
  • Report the losses to the correct agency. Your attorney can help determine where you should report the fraud. It is imperative that the appropriate agencies are made aware of the scheme.
  • Document what happened. In order to determine how the fraud occurred, you will need to document everything that happened before the incident. Were you called by someone pretending to work for your bank? Did you receive an alert about an attempted login to your account? Keeping track of all of this information can help identify how your information was obtained and how the fraud was perpetrated.

If you were the victim of a Zelle bank scam, you should contact a lawyer as soon as possible. You might be entitled to take legal action. 

Contact Levin Law, P.A. for More Information

Did you lose money as a result of a fraudulent Zelle transaction? Contact Levin Law, P.A. for a free case evaluation. Call (305) 402-9050 or email Levin Law founder and managing attorney Brian Levin directly at

Most cases are handled on a contingency fee basis, meaning that you are not required to pay Levin Law’s attorney fees unless money is recovered on your behalf. 

About Levin Law

Levin Law is a premier national cryptocurrency, securities, commodities, futures, and class action law firm. Brian Levin, Levin Law’s founding attorney, has helped recover in excess of $150,000,000 through arbitration and litigation for individual and institutional investors throughout the country and the rest of the world. Levin Law represents retirees, individual investors, high-net-worth investors, ultra-high-net-worth investors, institutions, family offices, trusts, publicly held companies, and others.

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